shipping policy

The delivery time for anywhere in the United States varies from 10 to 18 days, the United Kingdom varies from 15 to 20 days, and Portugal varies from 25 to 30 days after payment confirmation. Remember that we provide tracking codes for all products. To track your order, use the link below: • TRACKING Tracking codes take 5 to 10 business days to be provided to you, the customer. We will refund the amount for purchases that are lost or exceed the 90-day delivery deadline after payment confirmation. The delivery time varies depending on the efficiency of the postal service and customs, but typically takes between 25 to 45 days on average. The final delivery deadline is up to 90 business days. After the stipulated deadline, we recommend that you contact the postal service to clarify the reason for the delay. If the postal service does not have possession of your order, please contact us immediately so that we can check with our suppliers. If it is confirmed that there is a problem with the logistics of your order, we will immediately refund the total amount of your purchase after these verification steps. It is important that you provide means for the delivery to be made to the address registered on your order. After 3 (three) confirmed delivery attempts, you will need to collect the order from a postal agency near your address. Storage fees are charged if the orders are not collected within 7 consecutive days. The fee amount depends on the weight/volume of the product.